Returns & Exchanges
At Naseem Perfume, we want you to be completely satisfied with your fragrance purchase. If you are not entirely happy, we offer a 30-day window for returns and exchanges on unopened and unused products in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or our online portal with your order number and the reason for your return.
- 2.Package Your Item
Securely pack the perfume in its original box and shipping carton to ensure the bottle is protected from damage during transit.
- 3.Ship the Product
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund or exchange within 5 to 7 business days.